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Samsung Trainer


Full Time


As the Samsung Trainer, the successful incumbent will be responsible for the design and delivery of training for our internal field team and Samsung’s retail partners by  facilitating training initiatives using various delivery methods.    This also includes designing, developing and evaluating our national training programs.  




  • Facilitate Samsung training programs and workshops to small and large audiences to increase sales via increase in product recommendation rates via increasing sales reps’ knowledge, experience and retention.
  • Manage creation and implementation of hands-on, face-to-face, blended, distance and digital, lifestyle and technical training for executive, management and non-management (internal and external) staff including train-the-trainer activities.
  • Create and maintain communities of practice within proprietary digital forums and on social networks.
  • Evaluate, identify, develop and deliver product agnostic sales skills training content embracing a mix of sales methodologies and processes.
  • Act as a consultant, with regional sales leadership, partner managers, stakeholders and subject matter experts and work to tailor content for learners as required.
  • Measure and follow up on all executed training, to track training effectiveness.
  • Provide regular project updates, and ensure the timely completion of deliverables.
  • Apply advanced technical knowledge of departmental principles and procedures.
  • Perform work within company and regulatory guidelines.
  • Partner with client team members to ensure compliance with Samsung training for retail sales personnel.
  • Serve as a spokesperson, as required.
  • Travel domestically and internationally (expect at least 30 %) although some of the training will be virtual and could be delivered from our office.



  • 3 - 5 years of experience conducting sales training for a tech company with a sales team, or for a public training provider.
  • Experience providing training to a diverse set of sales teams and representatives from new sellers to highly experienced veterans.
  • Experience liaising with leadership and customers on strategic directions (and coaching others how to do that).
  • Experience creating, maintaining and/or delivering content with fast-moving environments and priorities.
  • Demonstrated experience with adult learning principles and instructional design for instructor-led and eLearning courses for a sales audience
  • Expert in one or more mobile technologies, as evidenced by demonstrated proficiency with mobile messaging and productivity tools.
  • Proficiency in multiple languages an asset (e.g. English and French).
  • University Degree/Certification in Adult Education, Instructional Design, E-Learning or related field or equivalent experience.
  • At least three years’ experience in adult education, training/development or academic teaching required.
  • Minimum three years in educational/training delivery.
  • Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, and Publisher) proficiency required. 


Premium offers a competitive salary along with a full benefits package including health, dental, vision, life insurance, long-term disability, and paid time off.  All supplementary benefits and employment practices are in compliance with all Canadian employment laws.


Today's consumer has more buying choices than ever.  Smart retailers and manufacturers need every edge to compete in today's marketplace. Premium Retail Services is that edge.

Premium acts as an extension of retailers and manufacturers in stores nationwide, ensuring shelves are stocked, product knowledge is conveyed, and technology is solving common retail challenges.  And we've been doing it since 1985.

So no matter the product or category - from vitamins to video games - Premium provides the people, programs and technology to deliver.

Premium Retail Services.  Results are in store.


Retail experience? Check. An unbeatable work ethic? Check. A burning desire to be part of a team absolutely dedicated to delivering results for a who's who roster of clients? Check.

You might be Premium material.

Family owned and operated, Premium's strong and steady growth has made us an industry leader in retail merchandising, assisted sales, field marketing and retail technologies.

From our corporate headquarters in the suburbs of St. Louis to the thousands of Premium field representatives working in stores all across the country, the company offers exciting career opportunities in a variety of retail disciplines. 




Premium is an Equal Opportunity Employer and we will accommodate your needs under the Human Rights Code. Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities. Should any applicant require accommodation through the application, interview or selection processes, please contact the Human Resources Department for assistance. Due to the high volume of applicants, only those moving forward in the next step of the selection process will be contacted. 

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