Area Account Manager – Samsung Experience Stores

Assisted Sales- Other
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Area Account Manager – Samsung Experience Stores




If you desire to join a dynamic, industry leader known for delivering innovative, best-in-class solutions, Premium Retail Services wants you! Premium is looking for someone with retail operational experience, familiarity with product management, capable of working within a highly matrixed organization. This role will work with one of the world’s largest consumer electronics manufacturers to deliver effective solutions to ongoing business challenges.



  • Responsible for Collaborative Planning, Forecasting and Replenishment (CPFR) in tandem with supply chain & financial analysts, attends weekly CPFR conference calls
  • Analyze sku level productivity as well as space optimization in planogram
  • Lead with product management teams to determine product assortment  
  • Present all new products to operator in tandem with product management
  • Maintain weekly promotional calendar
  • Prime on working with product management team to develop promotions and administration of applicable Letters of Authorization (LOA), ensuring they are completed in a timely manner
  • Work with financial analyst to ensure accurate reconciliation of payments to operator
  • Work with Merchandising team to ensure new product rollouts are planogrammed
  • Ensure smooth transition of “End Of Life” products plus work with Merchandising team to ensure proper changes to planogram
  • Managing Return Merchandise Authorization (RMA) for buyer’s remorse program on monthly basis
  • Operational readiness of operator for planogram changes & promotional communication
  • Ability to work in a stressful environment and adapt to rapidly changing conditions
  • Work with training to ensure plans in play to support new products


  • Exceptional skills in creative problem solving, study and reporting design, time management, self-confidence, data mining, analysis, accountability, practicality, client relations, communication, and presentation
  • Proven expert at linking data collected with overall channel strategy delivering sound recommendations
  • Must have strong point of view on the proper application of data-driven analysis to business scenarios, and be able to select appropriate methodologies
  • Experience in retail operations, retail distribution, shopper insights, merchandising, sales, shopper marketing and service organizations preferred
  • Excellent communication skills required
  • Proven knowledge of the ‘ebb and flow’ of retail statistics and enhancing brand performance through analysis
  • Experience with database software (SQL, Access) required
  • Experience with statistical analysis software (SAS, SPSS, R, etc.) and Business Insights software (Power BI, Tableau, etc.) highly desired
  • Utilize strong communication skills and high adaptability in a fast paced, high growth environment
  • Experience in Microsoft Office products, including Excel, Word, Outlook, PowerPoint, and Project
  • Ability to organize work flow to manage multiple projects and accomplish tasks with follow-through to completion
  • Must be able to communicate effectively with various types of management levels within SEA and external organizations
  • Bachelor’s degree preferred with an emphasis in Business, Statistics, or Accounting desired. Master’s Degree highly desirable
  • Required international travel, with valid Canadian passport


Premium has been pioneering bold strategies, tools and technologies since 1985 with a single goal: to help our partners advance their industries and the lives of their consumers.

Experts in strategy, merchandising, brand advocacy and support, we employ a tailored approach to answering each client's unique business needs.  Together with our clients, we're inventing and leading a new era in retail, moving forward by moving beyond what's expected.



Retail experience? Check. An unbeatable work ethic? Check. A burning desire to be part of a team delivering results for a cutting-edge roster of clients? Check. You just might be Premium.

Propel brands to new heights with integrity and imagination.  Join our team and be the next big thing.



Premium is an Equal Opportunity Employer and we will accommodate your needs under the Human Rights Code. Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities. Should any applicant require accommodation through the application, interview or selection processes, please contact the Human Resources Department for assistance. Due to the high volume of applicants, only those moving forward in the next step of the selection process will be contacted.

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